Gerry Criscenzo
Customer Experience Expert| coach | Designer | Trainer
Procurement and implementation of ISPs in 28 corporate offices
- MA, NY, KY, FLA, IL, MI, TX, CA (LA and San Fran), WA
- Negotiated all terms, contracts and renewals
- Redundant circuits, mixed copper and fiber with firewall auto-failover and UPS in every office
- Providers: Cogent, Internap, XO, Level 3, Comcast, Verizon, TW Telecom, ATC, Charter
- Monitored performance through Sonicwall Console and PathViewCloud/Appneta
- Reports and performance issues emailed to Network Engineers
- Documented process