Gerry Criscenzo
Customer Experience Expert| coach | Designer | Trainer
2 East and 2 West coast data centers, mirrored with cross-coast replication
- Planned expansions with CTO and VP IT
- Negotiated SLA, contracts/renewals, rack, bandwidth and power requirements
- Managed production capacity expansions
- Procured twenty additional Dell servers and 4 Sonicwalls to handle increased load
- Procured and managed Microsoft Enterprise Licensing
- Coordinated the building and imaging of servers and firewall configurations
- Created training documentation on the server build/imaging process for engineers
- Managed security access for our Engineers
- Traveled to NY to meet my team members to install servers
- Remotely managed west coast installations
- Documented process
Expand Data Center Production Capacity