Gerry Criscenzo
Customer Experience Expert| coach | Designer | Trainer
Managed Acquisition of company that acquired its largest competitor growing company from 300 to over 1000 employees
- Reduced monthly operating costs by nearly $1M closing sixteen offices in redundant locations in London, NY, IL,TX, MI, CA, KY
- Saved $100K by uncovering overcharges when canceling 10 London circuits resulting in a $36K buyout verses a $136K buyout.
- Reduced Xerox contract by $60K after discovering unused units and units kept by competitor
- Scanned all copies of acquired contracts
- Entered all vendor contract and license renewal dates into Access database identifying service type or role.
- Managed contract lifecycles and renewals